I signed up for a promotional delivery for 3 months. Never was I aware that they would keep charging me after this.
Not only did the paper get delivered only about 3 out of the 7 days a week, but a few months later I got a collections bill. I never received any notice that money was due, nor an email or phone call. I called that day and was assured it would be taken care of and my account would be cancelled. Well, 3 days later that paper started showing up again.
Called and said my subscription would be cancelled that day. Still got the paper after that and another bill.
I will not be paying them any more money and have no idea how to get it through to them that I want everything CANCELLED. DO NOT ORDER THE PAPER FROM THIS COMPANY!!
Product or Service Mentioned: The Morning Call Subscription.
Reason of review: More than one issue!.
Preferred solution: Full refund.
I didn't like: Customer service, Terrible delivery service, Billing issues.